No cell service…

For the last day and a half, I have had no cell service.  My Wifi works fine, but I actually have no cell service, as in, no calling or receiving calls!  I am on hold with chat right now.  that is, if anyone is actually there at 0418 hrs!  They had better be.  This is a brand new phone!

Just as I typed that, chat notified me that “Riley” will be helping me.  Hopefully this goes well…

Troubleshooting 101.  I ultimately ended up having to take the SIM card out and put it back in after a lot of long numbers (IMEI and ICCID) and reactivations and toggling cellular voice roaming and making sure airplane mode was off.  We concluded that the SIM card had just not been making contact because the moment I put it back in, I got cell service.  A lot went into this process!  Anyway, the moral of the story is to always have a paperclip handy for the SIM card tray slot!  I happened to have one this one time in my life (I never have a paperclip handy!) and thank goodness I did!  I now have cell service!  Yay!  I also know how to turn my phone on and off.  I have to push both the power button and one of the volume buttons at the same time to get the slide screen to power it off.  Good to know…  I never would have figured that out.  Maybe that was the whole point of this exercise.

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